Shipping Informate:

We highly value the shopping experience of each customer. To ensure the safe delivery of your goods, and to make sure that you receive the right product at the right time and at the right price, we have established the following shipping policy:

• Processing Time – Orders placed online are processed the next business day. Please add one additional day to your shipping estimate to calculate the total estimated delivery time. We define business days as Monday through Friday, excluding holidays.
• Free Shipping – Orders over $69 qualify for no-charge standard delivery via 4px Express to the contiguous U.S. Orders typically arrive within 5 to 7 business days.
• Standard Shipping – For orders totaling $69 or less, we charge a nominal fee for shipping to the contiguous U.S.
• Expedited Shipping – We offer options for expedited 1-day or 3-day shipping for an additional fee. Please note that certain items, such as batteries, are only eligible for standard ground shipping due to mailing regulations.
• Alaska & Hawaii – Shipments to Alaska and Hawaii are subject to limited shipping options and are not eligible for free.

#Shipping Rates：

#Please note: 

We ship worldwide, except to the following countries: North Korea, Iran, Syria, Sudan, Cuba, and other countries restricted by international trade agreements. If your shipping destination is one of these countries, we regret that we are unable to fulfill your order.

Shipping FAQs

What forms of payment do you accept?

• We accept American Express, Visa, MasterCard, and Discover credit cards. Note that your bill will say “Jinluotech.inc,” the parent company of Locare360.

How much is shipping?

• Orders over $69 receive free 4PX Express shipping (contiguous U.S. only). Orders under $69 ship for a nominal fee. We also offer 3-day and overnight FedEx expedited shipping for an additional cost. Orders to Alaska and Hawaii will have limited shipping options and aren’t eligible for free or standard shipping.

How do I cancel my order?

• After you place an order, there is a limited time in which you can cancel or modify it. Once your order has been processed to our warehouse, we cannot make any modifications to the order, or cancel it.

• Please send us a message by filling out this form to speak to a member of our Customer Care team. We’ll be happy to help you with your order and answer any questions.

When will my package arrive?

• All orders are processed the following business day. With standard FedEx Ground Home Delivery, you can expect your order to arrive 5-7 business days after the next business day. With 2-Day Express Shipping, you can expect your order to arrive 2 business days after the next business day. Packages shipped with Standard Overnight Shipping will arrive 1 business day after the next business day.

• You’ll be able to track your package under My Account.

What’s your return policy?

• If for any reason you are not completely satisfied with your purchase, you can return it within 30 days for a refund of your purchase price. Shipping fees won’t be refunded. Read our full return policy.

Is your checkout secure?

• Yes, checkout is 100% secure and your personal information is safe. You’ll see “https” in the checkout page URL, which means your information is secure. You’ll also see the “McAfee Secure” icon at the payment step, which means our site has passed the daily McAfee security scan.

• Email: support@locare360.com